Privacy Policy

1. Information We Collect

When you use our consultation forms or contact us, we may collect personal information including your name, email address, phone number, age, country, medical condition details, and medical reports. We collect this information solely for the purpose of case evaluation and consultation.

2. How We Use Your Information

Your information is used exclusively to evaluate your case for potential regenerative medicine treatments, communicate with you about treatment options, and provide relevant medical information. We do not use your personal data for marketing purposes without explicit consent.

3. Data Storage and Security

Communication data submitted via WhatsApp is governed by WhatsApp's own privacy policies. We take reasonable measures to protect your information but cannot guarantee absolute security of electronic transmissions.

4. Cookies and Analytics

This website may use cookies and analytics tools to understand how visitors interact with the site, improve user experience, and analyze traffic patterns. You can control cookie settings through your browser preferences.

5. Third-Party Services

We may use third-party services for analytics, communication, and website hosting. These services may have access to certain data as required for their function. We do not sell or rent your personal information to third parties.

6. GDPR and KVKK Compliance

Stem Cell Clinic Istanbul respects the data protection rights of individuals under the EU General Data Protection Regulation (GDPR) and Turkey's Personal Data Protection Law (KVKK, Law No. 6698). You have the right to access, correct, delete, or restrict the processing of your personal data.

7. Your Rights

• •Right to access your personal data
• •Right to request correction of inaccurate data
• •Right to request deletion of your data
• •Right to restrict processing of your data
• •Right to data portability
• •Right to object to data processing

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children without parental consent. For pediatric case reviews, a parent or legal guardian must submit the consultation request.

10. Contact for Privacy Inquiries

For any questions or requests regarding your personal data, please contact us at info@stemcellclinicistanbul.com. We aim to respond to all data-related inquiries within 30 days.